Privacy Policy

Scottsdale Dental Centre respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website or contact our clinic.

1) What we collect

a) Information collected automatically (device and browsing info)

When you visit the Site, we may automatically collect information such as:

• your IP address

• browser type and device information

• time zone and general location (approximate)

• pages you visit on our Site and how you use them

• the website, ad, or search terms that brought you to our Site

We use common web technologies to collect this information, including:

• Cookies (small files saved on your device that help the Site work and remember settings)

• Log files (records of activity on the Site, like page visits and time stamps)

• Pixels/tags/web beacons (tools that help measure website use and advertising effectiveness)

You can usually disable cookies through your browser settings. You can learn more about cookies at allaboutcookies.org.

b) Information you choose to give us (contact and request info)

We also collect information you provide voluntarily when you:

• complete an online request or “Contact Us” form

• email us

• call us

This may include your name, phone number, email address, and any message details you share.

2) How we use your information

We use your information to:

• respond to your questions or appointment requests

• communicate with you about services you asked about

• improve our Site (for example, by understanding which pages people use most)

• help protect the Site and our systems from fraud or misuse

If you’ve agreed to it (or where allowed by law), we may also use information to provide relevant updates or advertising related to our services.

3) When we share your information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our Site and understand how it’s used (for example, website hosting or analytics providers).

For example, we may use Google Analytics to understand how visitors use the Site. Google may collect and process information under its own privacy policy. You can learn more and opt out here:

• Google privacy policy: google.com/intl/en/policies/privacy/

• Google Analytics opt-out: tools.google.com/dlpage/gaoptout

You can also opt out of some interest-based advertising through the Digital Advertising Alliance:

• optout.aboutads.info

We may also share information if required to do so by law (for example, in response to a court order, warrant, or other lawful request), or to protect our rights and safety.

4) “Do Not Track”

Some browsers offer a “Do Not Track” setting. At this time, we don’t change how we collect or use website data when we detect a Do Not Track signal.

5) Your rights in Ontario/Canada

We follow Canadian privacy rules, including PIPEDA (and in Ontario, personal health information is also protected under PHIPA when applicable).

In general:

• you can ask what personal information we have about you

• you can ask us to correct inaccurate information

• you can withdraw consent where it applies (subject to legal/clinical requirements)

If you want to access or correct your information, contact us using the details below.

6) How long we keep information

If you contact us through an online form, email, or phone, we keep that information only as long as needed to respond and provide services, unless we must keep it longer for legal, regulatory, or clinical reasons.

7) Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our Site.

8) Contact us

If you have questions, concerns, or want to make a privacy request or complaint, contact:

Scottsdale Dental Centre
630 Scottsdale Drive
Guelph, ON N1G 3M2
(519) 836-5110