First off, be assured, you are not alone. The most important thing is to have a conversation with us about your specific concerns. The wonderful thing about modern dentistry are the sedation options available. At our office, we provide any dental patients in Guelph with the option of being mildly or moderately sedated in a safe and effective way. We have treated many anxious patients with great success using these methods and open communications.

We understand—and we work well with fearful patients! We believe that building relationships based on trust can go a long way in relieving a patient’s anxiety. Many times, we have found that a patient’s anxiety continues to decrease as he or she gets to know our team.

We also believe that fear of the unknown can contribute to fear of the dentist, and patient education is one way to circumvent some of that. If you have questions about your visit or expected treatment, we are here to help! Whether you have specific concerns or you just want to discuss what to expect, we are happy to take the time with you—however long you need.

The bottom line is that we do not want a fear of the dentist keep you from getting the treatment you need!

Your comfort is essential and one of our main priorities. Our team realize that comfortable dentistry is important to our patients and we use the latest techniques to deliver comfortable care in a safe and friendly environment.

From the moment you walk into our clinic and you are welcomed with a smile and warm greeting, we hope you will notice the difference in the care you receive at Scottsdale Dental Centre.

Not only do we support the choices patients make regarding their oral health, we also believe you are the one in charge while you’re in the chair. If at any time you feel uncomfortable or need a short break, you can alert us and we will stop straight away. Once you feel ready, we will complete your procedure. In addition, we offer different levels of sedation: from laughing gas to sleeping pills.

Our team’s open communication style and gentle approach to dentistry make it possible for even the most fearful patients to finally proceed with treatment. We will always provide care at your pace with your well-being in mind.

Healthcare is expensive and paying for dental treatment can be a challenge in may instance, we understand that. We will always explain different treatment options to you and will give you a written treatment plan before doing any procedures.

Having dental insurance can be very helpful, however, it is not designed to pay for all your treatment costs. Instead, it serves as a “coupon” to help you pay for part of the treatment. And although, dental insurance plans are a private agreement between you and your policy provider, we will help you understand your coverage so you are more informed about your coverage.

Our job is to tell you what we see going on in your mouth and then make treatment recommendations based on the information we have. Your job is to tell us how fast or slow you want to go. We have some patients who want us to get as much done as possible in the same appointment. We have other patients who wish to take it slower, treating one tooth at a time.

Ultimately, you are in charge of your oral health. We want to make sure you are completely comfortable with all recommended treatment before we proceed with anything.

How We Help You With Your Dental Plan
We understand Dental Insurance can be difficult to understand. So we have created a complimentary guide for our patients (click here) that will help you find out exactly what sort of coverage you have. Using this guide (click here), you can contact your plan administrator or insurance company and understand the details of your benefits better.

Remember, you are a partner in your oral health. All treatment and care decisions should be made by you and your dentist based upon your actual needs, aside from your dental plan coverage. Your dental plan is not necessarily a treatment plan!

Scottsdale Dental Centre has always maintained the highest order of cleanliness and sterility to protect our patients and staff from spreading illness and cross contamination. So whether it’s coronavirus or the regular seasonal flu, we have always been prepared.

Each treatment room has always had every surface disinfected after every patient. The dental chairs, counters, and all surfaces are wiped down with hospital grade disinfectants after each and every procedure. Every instrument is washed, disinfected, bagged and then sterilized. Anything that isn’t sterilized is disposed of. Each instrument pack has a date stamped barcode on it, and inside the pack is an indicator strip that ensures the deepest portion of the instrument kit achieved the required temperature to be sterile. Every day all sterilizers have a live culture test to ensure they are working properly. In addition to the 3 dental sterilizers we already have, we have always employed adequate manpower to ensure the cleaning and sterilization of all of our instruments.

What about airborne pathogens? We have 2 large ‘Surgically Clean Air’ units stationed around the office that clean and filter the air. These are hospital operating room level HEPA air filters that include negative ion and UV light air purification. Additionally, we have air exchangers that run 24/7 to refresh all indoor air with fresh outdoor air. We have been doing all of these things in the background for yea​rs now. We are also now screening all of our patients and ensuring that if they have traveled, have sick family members at home, or are even mildly unwell that they do not come to our office.