How can we help you?
One of the cornerstones of our practice is the value of patient education. We love to share our knowledge with patients so they can better take care of their oral health.
We hear a lot of the same questions from our patients about preventive care, treatment options, and our practice. For your convenience, we’ve listed some of the more common queries below.
If you don’t see your question here, please feel free to call us. The only silly question is the question that doesn’t get asked! We look forward to hearing from you!
Scottsdale Dental Centre has always maintained the highest order of cleanliness and sterility to protect our patients and staff from spreading illness and cross contamination. So whether it’s coronavirus or the regular seasonal flu, we have always been prepared.
Each treatment room has always had every surface disinfected after every patient. The dental chairs, counters, and all surfaces are wiped down with hospital grade disinfectants after each and every procedure. Every instrument is washed, disinfected, bagged and then sterilized. Anything that isn’t sterilized is disposed of. Each instrument pack has a date stamped barcode on it, and inside the pack is an indicator strip that ensures the deepest portion of the instrument kit achieved the required temperature to be sterile. Every day all sterilizers have a live culture test to ensure they are working properly. In addition to the 3 dental sterilizers we already have, we have always employed adequate manpower to ensure the cleaning and sterilization of all of our instruments.
What about airborne pathogens? We have 2 large 'Surgically Clean Air' units stationed around the office that clean and filter the air. These are hospital operating room level HEPA air filters that include negative ion and UV light air purification. Additionally, we have air exchangers that run 24/7 to refresh all indoor air with fresh outdoor air. We have been doing all of these things in the background for years now. We are also now screening all of our patients and ensuring that if they have traveled, have sick family members at home, or are even mildly unwell that they do not come to our office.
The most important thing to remember is that if you ever suspect a problem with your child’s mouth, please make an appointment for him or her to be seen—regardless of their age at the time.
Ideally, most kids should be seen by a dentist before any problems arise. In our practice, we often find that children tend to do well around age three. It's also a good idea for kids to come in with Mom and Dad, or big brother or sister, to give them a chance to grow accustomed to the sights and sounds of the dentist office. Watching family members getting treated is a helpful experience and can quell any anxiety when they take their own spin in the chair.
When your child comes in for his or her first official visit, we enjoy making these visits fun. We give them a chance to ride in the dental chair, meet the staff, and count their teeth. Dr. Ahmad and the entire team enjoy treating children—and we look forward to making their first experience with the dentist something they enjoy.
Scottsdale Dental is proud to offer Guelph Family Dentistry to patients of all ages. We are blessed to have families with multiple generations receiving care in our office. From grandparents to toddlers just starting their dental journey, our team is well-experienced and trained to deal with dental issues facing our patients throughout the course of their lives.
From family-friendly hours to offering siblings or parent and child simultaneous appointments, we strive to provide busy families with efficient, prompt and through dental care.
We sure do! As long as your benefits provider allows for this setup and we complete some basic paperwork to set it up, we can certainly allow for this convenient setup for you. Affordability of dental treatments is one of our top priorities and we strive to provide that in ways convenient to you.
Absolutely, for the convenience of our patients, we are open 5 days a week Monday to Friday. We offer appointments between the hours of 8 a.m. to 8 p.m.
Healthcare is expensive and paying for dental treatment can be a challenge in may instance, we understand that. We will always explain different treatment options to you and will give you a written treatment plan before doing any procedures.
Having dental insurance can be very helpful, however, it is not designed to pay for all your treatment costs. Instead, it serves as a "coupon" to help you pay for part of the treatment. And although, dental insurance plans are a private agreement between you and your policy provider, we will help you understand your coverage so you are more informed about your coverage.
Our job is to tell you what we see going on in your mouth and then make treatment recommendations based on the information we have. Your job is to tell us how fast or slow you want to go. We have some patients who want us to get as much done as possible in the same appointment. We have other patients who wish to take it slower, treating one tooth at a time.
Ultimately, you are in charge of your oral health. We want to make sure you are completely comfortable with all recommended treatment before we proceed with anything.
For adults and children (who are able to spit out toothpaste), the most important thing is to pick a toothpaste that has flouride in it. There are some highly specific toohtpastes available for those with sensitive teeth or dry mouth. With toothbrushes, the most important thing is to use one that is correctly sized for your mouth, whether it's electric or manual. At all your dental hygiene visits, we review the use of different kinds of toothpastes and toothbrushes that best meet your needs.